Crafted to the highest quality standards with longevity top of mind, you can feel confident that your MVP saddle will provide you with the long lasting comfort and support you & your horse deserve.
Ainsley MVP Saddles include a LIFETIME warranty on the saddle tree and a 5 year warranty on the rest of the saddle and its components*.
The MVPs full-grain, rough-out leather is an impressive 4.5-5mm thickness and exceptionally durable. Unlike traditional suede saddles, which use a thin veneer that wears smooth and eventually tears, our rough-out leather ensures long lasting grip and superior performance, making it a significantly more durable and reliable choice.
When a warranty claim is processed, we will attempt to repair the issue whenever possible. If this is not an option, we will issue a replacement.
Conditions:
- Before a warranty claim is accepted, Ainsley Saddlery will fully asses the issue. We may request the customers assistance with photos or videos, or with organising the saddle to be returned to us for inspection.
- The warranty does not cover damages resulting from normal wear and tear, accidents, misuse, or the use of inappropriate products. Additionally, the warranty will be void if any saddle parts, such as the saddle tree or stirrup bars, are modified (other than by Ainsley Saddlery).
- Because our leather is not subjected to additional treatments (this is to retain its natural benefits), slight variations in colour, marks, or fading over time are normal and indicators of quality and not a warranty issue.
- * The warranty excludes billet/girth points which can wear out, these require periodic checking and replacement. Two spare billet/girth points are included with the Series 2 MVP which can be replaced by the customer. Series 1 MVPs do not include changeable billet/girth points and need to be replaced by a saddler.
- If a warranty claim is accepted, Ainsley Saddlery will cover the cost of any accompanying fitting or freight charges
For any warranty claims or enquiries, please email hello@ainsleysaddlery.com